Your Rights
This practice adheres
to The Code of Disability Services Consumer's Rights
which include patient confidentiality and privacy.
This website does not collect unauthorised information
and does not collect cookies.
Read our website privacy policy by
clicking here..........
To
read more about the Code of Rights click here...........
1 RESPECT
You should always be treated with respect. This
includes respect for your culture, values and beliefs,
as well as your right to personal privacy.
2 FAIR TREATMENT
No one should discriminate against you, pressure
your into something you do not want or take advantage
of you in any way.
3 DIGNITY AND INDEPENCENCE
Services should support you to live a dignified,
independent life.
4 PROPER STANDARDS
You have the right to be treated with care and skill,
and to receive services that reflect your needs.
All those involved in your care should work together
for you.
5 COMMUNICATION
You have the right to be listened to, understood
and receive information in whatever way you need.
When it is necessary and practicable an interpreter
should be available.
6 INFORMATION
You have the right to have your condition explained
and to be told what your choices are. This includes
how long you may have to wait, an estimate of any
costs and likely benefits and side effects. You
can ask any questions and be fully informed.
7 IT'S YOUR DECISION
It is up to you to decide. You can say no or change
your mind at any time.
8 SUPPORT
You have the right to a support person or persons
present.
9 TEACHING AND RESEARCH
All these rights also apply when taking part in
teaching and research.
10 COMPLAINTS
It is OK to complain, your complaints help improve
service. It must be easy for you to make a complaint
and it should not have an adverse effect on the
way you are treated.